Privacy Policy
Last updated: December 14, 2025
At The Royal Sign, we treat your privacy with care. This policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us when placing orders or contacting support:
- Contact details (name, email, phone)
- Payment info (via Razorpay, we don't store card data)
- Signature notes & preferences
- Support messages & communication
We only request information necessary to provide your signature design services.
2. How We Use Your Information
- Process orders & deliver signatures
- Process payments securely
- Support & communication
- Improve our services
3. Information Sharing
We never sell data. We share data only with:
- Razorpay (payments)
- Hosting & analytics providers
- Legal compliance when required
4. Data Security
- SSL encrypted website
- Secure payment gateway
- Restricted access controls
5. Your Rights
- Access data
- Request correction
- Request deletion
- Opt-out of marketing
6. Data Retention
- Order fulfillment
- Legal compliance
- Support & disputes
7. Cookies
We use cookies for performance & analytics.
8. Children’s Privacy
No data is knowingly collected from children under 13.
9. Changes
We may update this policy occasionally.
10. Contact Us
We reply within 30 days.
